Let Us Help You Be Your Best
Expert Guidance Quality Education Proven Results
Even as technology evolves, we must always put patients first to ensure quality patient-provider engagement, high levels of patient satisfaction, and staff retention to build a strong client base and exceed goals.
TWard Consulting LLC provides professional experienced, high quality training and recommendations for complex situations in every aspect of the healthcare field. Our work is informed by 20+ years of hands on experience and expertise. We pride ourselves on creating long-lasting results that improve both patient and provider experiences.Â
“By improving patient satisfaction, you improve your reputation in the community, boost staff morale and increase revenue.Â
Who We Help
Healthcare Decision Makers
 Skilled Nursing Facilities
Correctional Healthcare
Assistant Living Facilities
Behavioral Health Facilities
Medical groups ( private practice & organizational)
Electronic Health Records companies
What We Do
Quality Improvement
Recommendations toÂ
- Maintain compliance with state and federal regulations, policies and procedures of your organization.
- Meet accreditation requirements
EHR Process Management & Implementation
Time Management Assistance
- Decreased documentation errors
- Decreased medication errors
- Increase quality of care
Education & Training
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Training from an expert who:
- Has diverse hands-on experience in health care
- Is an experienced instructor who uses individual based learning techniques
Organizational Development
- Increased revenue
- Time Management
- Staff morale
- Continuous Education
Interested in a free consultation?
Who is Tonika Ward?
Many variables influence patient experience. Tonika Ward, MSM-HCA, LPN has experience in all of them. Located in Delaware. TWard Consulting LLC provides positive experiences in healthcare by supplying guidance, education and recommendations to steer healthcare teams toward advancement and exceeding organizational goals.
What People Are Saying
“Tonika used her expertise in complaints and grievances to catch up a backlog of over 100 grievances. Thank you for making a way for us to meet and exceed compliance for the State of Delaware”
SHAMIKA GRIFFIN, RN DIRECTOR OF NURSING
Ready to Take Your Organization to the Next Level?
Schedule your free consultation!